Investor Charter: mutual fund distribution
KLM Wealth Pvt Ltd · AMFI Registered Mutual Fund Distributor · ARN-185535 (valid 30 Aug 2024 to 30 Aug 2027)
A. Vision and mission
Vision: help families in India and NRIs abroad build wealth through disciplined, goal-based investing in mutual funds.
Mission: explain products clearly, recommend only what suits each investor's goals and risk profile, service every transaction promptly, and resolve every concern fairly and on time.
B. Business we transact
What we do
- Distribute regular plans of mutual fund schemes (equity, debt, hybrid, index and liquid funds) of SEBI-registered asset management companies.
- Help with KYC, folio creation, nominee registration, SIP, STP, SWP, lumpsum purchases, switches and redemptions.
- Execute transactions through the NSE MF Invest platform and provide periodic portfolio reviews.
What we do not do
- We are not a SEBI-registered Investment Adviser and do not charge advisory fees.
- We do not accept cash, do not hold investors' money or securities, and do not promise guaranteed or assured returns.
- We do not manage portfolios on a discretionary basis.
C. Your rights and obligations
Your rights
- Information: receive the Scheme Information Document, Key Information Memorandum, NAV, portfolio and expense ratio of any scheme before investing.
- Fair treatment: be treated fairly and receive accurate, non-misleading information.
- Transparency: know that we earn commission from asset management companies on regular plans, and ask for the commission details for any scheme.
- Direct plans: you may invest directly in direct plans, which carry no distributor commission and a lower expense ratio.
- Grievance redressal: have your complaint handled within the timelines below, with escalation to SEBI SCORES and Online Dispute Resolution.
- Service: receive account statements directly from the AMC or registrar (CAMS or KFintech) and redemption proceeds directly in your registered bank account.
Your obligations
- Provide accurate KYC, bank, nominee and contact details, and update them when they change.
- Read the scheme documents and understand the risks before investing.
- Check your account statements and transaction confirmations, and report discrepancies promptly.
D. Dos and don'ts
| Do | Don't |
|---|---|
| Verify our ARN on the AMFI website before investing | Invest on promises of guaranteed or assured returns |
| Read the SID and KIM of every scheme | Pay cash, or issue cheques in the name of KLM Wealth or any individual |
| Make payments only to the mutual fund scheme from your own bank account | Sign blank forms or share OTPs, PINs or passwords |
| Keep your KYC, mobile number and email updated with the AMC | Act on unsolicited calls or messages offering tips or schemes |
| Check your consolidated account statement every month | Ignore transactions you do not recognise |
E. Grievance redressal
- KLM Wealth: Grievance Redressal Officer, KLM Wealth Pvt Ltd, H.No 1-33/3/8, 1st Floor, #5, Kailash Nagar, Chandanagar, Hyderabad – 500050. Email klmwealth2010@gmail.com, phone +91 77801 32563 (Mon–Sat, 9 am – 7 pm). We acknowledge complaints within 2 working days and aim to resolve them within 15 working days.
- Asset management company: if unresolved, write to the investor service centre of the fund house concerned, or its registrar (CAMS or KFintech).
- SEBI SCORES: if still unresolved, lodge a complaint at scores.sebi.gov.in.
- Online Dispute Resolution: after SCORES, you may use smartodr.in.
See also SEBI's Investor Charter for Mutual Funds. Mutual fund investments are subject to market risks, read all scheme related documents carefully.